The Study on Value Upgrade of Product Warranty Management Movement Based on Principal Component Analysis

Nowadays, corporation's competitive strategy is being diverted to product warranty. The paper focuses on product warranty management as analytical object, emphasizing warranty management value. Principal Component Analysis was introduced in order to find key controlling factors. Warranty control ingredient, warranty setup cooperation ingredient, warranty policy ingredient, warranty idea ingredient and supporting system ingredient were thus figured out. Applying those four principal components, the approaches for warranty management value upgrading were discussed from different aspects.