The Design of Process-oriented Organizational Structure and Its Simulation Computing of the Degree of Order

Business environment is undergoing tremendous changes because of diversification and personalization of customers needs, and it is hard for the traditional function-oriented organization to satisfy these demands, therefore it requires new ideas to deal with the problem. Process-oriented organization has drawn the attention of more and more scholars and companies. In this paper, VSM (viable systems model) was used to design the process-oriented organization, and entropy theory was also employed for simulation computing of the degree of order of the organization structure. At last, process-oriented organization and function-oriented organization were compared based on the case study of HT broadband company. The result shows that information can be transferred faster, less distortion and more efficient in process-oriented organization.