The Design of Balanced Scorecard Indicators in Hospital Job Performance Evaluation

It is essential for state-owned hospitals to construct a job evaluation system that not only highlights contribution and efficiency but also avoids evaluation system which is profit-oriented. Human resources theory and management science are applied in the construction of this evaluation system in states -owned hospitals, producing an set of integrated and feasible balanced scorecard indicators in job performance evaluation based on job ranking, service quality and working efficiency. Bi -level programming is applied in the connection of line sectors and functional sectors while analytic hierarchy process is introduced in weighing indicators.